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[Hard Power, Heart Service] Best Customer Service Award 2019 From Yihai (Haidilao)
Best Customer Service Award 2019

Hycook and Yihai (Haidilao) have become close partners after many years of all-round cooperation. Hycook has always adhered to the quality policy of "Quality first, customer first; technological innovation, continuous improvement; standardized management, increasing benefits". Insisting on high-quality products and services, Hycook won Best Customer Service Award 2019. Here, we appreciate Yihai's encouragement!

Yihai Intelligent Factory

Hycook has provided more than 100 sets of automatic machines for Yihai’s domestic and oversea factories since establishing cooperation. In 2019, Hycook foreign trade department actively cooperated with Yihai (Haidilao) to develop oversea markets, and successfully exported several high-end intelligent equipments, such as automatic gas cooking machine for Yihai’s factories in USA, UK, Malaysia and Taiwan.

Certifications

In 2019, Hycook automatic cooking machine passed UL, NSF, and CE certifications, which were helpful for Yihai (Haidilao) to build an intelligent workshop in oversea factory. Through standardized formula management, it could ensure the quality of products and save labor costs.

Cooperation

In June 2020, Hycook and Yihai (Haidilao) signed "Technology Joint Development Cooperation Intention Agreement" based on the principle of win-win cooperation and mutual benefit.